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Apple Facetime Camera Not Working



  • 1. Mac Files Tips
  • 2. Mac Software
  • 3. Mac Storage Tips
  • 4. Mac Troubleshooting
  • 5. Mac OS

by Jenefey AaronUpdated on 2020-04-26 / Update for OS X

Why is my FaceTime camera not working on Mac? Anyone knows how to activate FaceTime camera on my Thunderbolt Display. Every time I try, it says 'No Camera Available - To use FaceTime Turn on the camera'? I do not see an option to 'turn on camera' anywhere? Any help?'

Facetime Camera Not Working Macbook

Open FaceTime - go to the Menu - Video - Select 'Facetime Camera HD (Display)'. For some reason it was stuck on the internal camera, and didn't automatically select the display camera after the El Capitan 10.11 upgrade. After installing OSX Mavericks, The facetime camera stopped working. I tried everything, reseted PRAM, changed the time and no sucess. Only appears 'No camera Available, to use Facetime Install a new camera.' Something like that.

With the built-in camera on MacBook, users are allowed to communicate with families and friends easily through FaceTime. But recently, some people complained that FaceTime no camera available on MacBook. Others also saw 'there is no connected camera' error message from their computer. Reboot your Mac will be the first fix and it really worked for many people, but if it failed to work on your situation, follow the tips below.

1. Check Everything with The Camera

In most cases, FaceTime camera not turning on in MacBook can be bugs with the camera, check the following items before troubleshooting:

  • Try another application such as iChat, PhotoBooth to see if the issue is application-specific
  • Test the built-in camera in another user account to see if it is an user-specific issue
  • Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
  • Unplug the FireWire cable from your computer and the camera, after a while, plug the cable back in to the camera and the computer

Apple Iphone Facetime Back Camera Not Working

2. Use A Command Line to Force Quit to Fix FaceTime Camera Not Working on Mac

If the FaceTime camera is still black and won't turn on after the basic checkup, you can force quit the application using a command line.

  • Quit all running applications on your MacBook that using the camera (FaceTime, Skype)
  • Go to Launchpad -> Terminal (also find in the Applications/Utilities directory) and enter the following command:
  • sudo killall VDCAssistant

  • Still at the terminal, issue the following command as well:
  • sudo killall AppleCameraAssistant

  • Now reopen the FaceTime and the camera should work now

3. Fix FaceTime Camera Not Connected in Display

Sometimes FaceTime HD camera not working on MacBook is because it's stuck on the internal camera and cannot select the display camera automatically; you can enable the camera manually.

  • Open FaceTime on your Mac
  • Go to Menu -> Video, select 'Facetime HD Camera (Display)'

4. Use The Activity Monitor App to Fix FaceTime Camera Not Working on Mac

After trying the methods above, if the MacBook camera still not working on FaceTime, you may need to quit the process with the Activity Monitor App completely.

  • Close any apps that need to use camera
  • Open the Activity Monitor app through the /Applications/Utilities folder
  • Click on the top left column where it will say 'Process Name' to put the list in alphabetical order
  • Find VDC Assistant in the list and click on it. Click on the 'X' icon on the top left to close the process

Note: If the FaceTime app crashing, stuck on connecting or won't active on iPhone, try Free Tenorshare ReiBoot for Mac to bring FaceTime back to life within seconds.

Now you got to know how to fix FaceTime camera not working on Mac clearly. If you still have more questions about FaceTime or other applications on MacBook, feel free to contact us.

  • iPhone Black Screen
  • iPhone Apple Logo Problems
  • iPhone App Not Work
  • Other iPhone Problems

by Jenefey AaronUpdated on 2020-06-24 / Update for Fix iPhone

FaceTime can be an extremely useful tool since video communication is popular among people, and they tend to see the people on screen but not only listen to the voice. However, there are also lots of users who complain FaceTime camera not working on iPhone 7/7 Plus/SE/6s/6/5s/5, they could only heard the voice but cannot see the image, how to fix it?

When meeting with this problem, we suggest you to restart your iPhone first, and this can be the most time saving and effective way to fix all kinds of iPhone, iPad or iPod issues.

Part 1: General Fix for iPhone FaceTime Camera Not Working

This kind of problem of FaceTime is mainly because the certification of FaceTime is out of date. An expired certification, generally, can be fixed by updating the system version. Thus, you can check the version of your device, and make sure to get it to the latest version. You can check by this path:

Facetime

Settings >> General >> Software Update

If you find there is a version listed, you can choose to update and try FaceTime again.

Part 2: Ultimate Solution to Fix FaceTime 'No Camera Available' on iPhone

The common way of resolving FaceTime camera not working may not work always. The ultimate solution is to repair iPhone system. Tenorshare ReiBoot is the world's No.1 iOS system recovery software that you can take with to fix iPhone facetime not available, as well as other problems like iPhone recovery mode, iPhone freezing, iPhone won't charge, etc.

In order to fix FaceTime camera on iPhone 7/7 Plus/SE/6s/6/5s/5, you are required to download and install Tenorshare ReiBoot on your PC/Mac, and then launch the program and connect your iOS device.

You will be able to see the interface below, click 'Enter Recovery Mode', when your iPhone, iPad or iPod successfully get into recovery mode, you then will see 'Exit Recovery Mode' is highlighted, click it. Wait for about 20 seconds your iOS device will reboot.

This is the basic function of Tenorshare ReiBoot, which can help you fix various iOS issues, and you can then check again. If you still can't make or receive FaceTime calls on your iPhone, you may consider whether the operation goes wrong or not.

Click the third option of Tenorshare ReiBoot 'Fix All iOS Stuck', and Tenorshare ReiBoot will automatically detect the situation of your idevice.

No matter your iOS device works well or not, you can choose to refresh its operating system and keep a good performance. Choose 'Repair Now', and you will be guided to download or import the firmware.

When preparations are done, you can follow the hint to operate and patiently wait until it ends.

When you have done all these methods, you now must have solved this FaceTime camera not available issue. Tenorshare ReiBoot can fix iOS system problem with high success rate. If the problem still persisits, we suggest you to check whether your camera can work or not. Troubles caused by hardware could be solved by Apple official store.

If you can't sign in to FaceTime

  • Make sure that you can sign in at appleid.apple.com. Learn what to do if you forgot your Apple ID or forgot your Apple ID password.
  • Choose Apple () menu > System Preferences, then click Date & Time and select 'Set date and time automatically'. Click Time Zone and make sure that the settings are correct.
  • Make sure that you've installed the latest software updates.

If your camera or microphone doesn't work

One of these solutions might help:

  • Quit FaceTime, then open FaceTime again.
  • Restart your Mac (Apple menu > Restart).
  • Make sure that FaceTime isn't open, then see if your camera works in another application, such as Photo Booth. If it doesn't, you know that the issue isn't related to FaceTime.
  • If you have multiple cameras or microphones connected to your Mac, check the Video menu in the FaceTime menu bar to make sure that you have the correct camera and microphone selected.

If you need help with your connection or call quality

A slow or busy Wi-Fi network might cause issues with your FaceTime call. If you experience connection alerts or low-quality audio or video:

  • Make sure that you and your recipient have a fast Wi-Fi or cellular connection. FaceTime calls over Wi-Fi require a broadband connection.
  • Check for issues that might be slowing down your connection, such as someone streaming content over your network.
  • If you have questions about your Internet speed, contact your Internet service provider.

FaceTime is not available in all countries or regions.





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